Shipping policy

· Shipping policy

Please allow 1-2 business days for handling your order.

· Free shipping.
Standard domestic orders are shipped via UPS and USPS, and can not specify express delivery. (Depending on your location.)
Please be aware that UPS only ships on business days (Monday through Friday).

Please note: There may be delays due to high demand, carrier availability, and any government restrictions that may occur due to COVID-19

· Freight Shipping

Larger items are shipped via freight carriers on pallets, these items will currently take 7 business days to leave our warehouse. Once the order leaves the warehouse, tracking will be sent to you via e-mail.

Please allow 14 business days (more / less depending on location) for the order to deliver .Orders normally deliver in 6 - 10 business days, but we cannot guarantee it.

Delivery is normally only Monday - Friday during business hours.
Signature is required upon delivery.

Please inspect your order before signing for it. If there is damage or your order seems incomplete, ask the driver to notate it before signing and let us know. We can contact the freight carrier to remedy the issue (please take photos when damage is noted.)
You may refuse the order if it appears heavily damaged, please take photos of the damage before the driver leaves in order to expedite the refund / replacement process

If you have any questions or concerns, please contact us before ordering.

Additional charges may incur in the event that a customer is unable to accept the delivery in a timely manner. perlecare.com is not responsible for these charges.